If you cannot scan the code, type the 16 character code that is displayed underneath it instead. You need to open the authenticator app that you use on your mobile device and use it to scan the QR code. PayPal displays a QR code on the next page.When adding a device, select "Use an authenticator app".Turn 2-step login on if it is set to off.Select the settings icon in the top right corner on the PayPal website.If you run into issues here, try our PayPal login guide to sort things out. Here is how you use an authenticator application to protect PayPal better or switch from SMS: We do know that Google's and Microsoft's solution work but that is about it ( Authy works as well). The suggestion to search for an application is vague, and it is quite possible that users may encounter less than stellar apps when they run searches. To download an app, go to your phone's app store, search for "authenticator app", and download one such as Google Authenticator or Microsoft Authenticator.
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